“K” is for Keeping Clients to Create Wealth

“You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.” – Alexander Turney Stewart ………….. The value of the repeat client created the wealth of this nineteenth century Department Store magnate.  His policy of looking after the customer so they would come…

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“J” is for July to June

“The majority of men meet with failure because of their lack of persistence in creating new plans to take the place of those which fail.” – Napoleon Hill ………………….. Is your business plan failing to deliver as you work like a Trojan from tax return to tax return? If you’re struggling from one financial year…

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“I” is for Integrity

“In looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don’t have the first, the other two will kill you.” — Warren Buffet……. Integrity: Honesty; uprightness The condition of being whole An abstract quality that if missing can cripple your business. Are you sending mixed messages to…

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